Return Policy

Can I change my shipping address after placing an order?

Please be advised that your shipping address cannot be revised after the order has been placed successfully.

Customer not available at time of delivery.

If the courier company has made 3 attempts to deliver your package and you were not available to accept/receive the package then the courier company will abandon or destroy the shipment at their destination. However we recommend you to contact the local courier office along with your tracking number for an alternate delivery instruction. Please be aware that once the courier company destroys or abandons your shipment, we will not be responsible for not fulfilling the order.

There will be no refund in such a case.

Return policy.

We do not have exchange or return policy.Only damaged goods will be accepted.You will have to just write us on team@Optichd.com within 24 hrs from time of delivery & return steps will given from our customer support executive.

Provide us with the tracking details of the product. Without this packages could get lost and replacement of damaged product might be cancelled. Mention the Company Name Optic HD.in and Order Number ( starting with A) on the return package. Last date of return shipping:7 days from date of delivery.We will not be able to accept returns if dispatched after 7 days from date of delivery

Return Shipping Cost:

The cost of return shipping will not be covered by Optic HD.in. Please note that the below return policy for damaged goods is NOT applicable on orders that are custom made or custom stitched.

Options after Return:

You will get a replacement of the same item.