FAQs

It is so easy! Select the product you’d like to buy. Create a login or proceed with guest login. Add products to your cart or just hit Buy Now. Choose or Add delivery address. Add a working phone number and email address. Use a preferred payment mode and confirm the order. www.Optichd.com enjoy shopping.

It is easy to update your Optic HD.in account and view your orders any time through 'My Account'. 'My Account' allows you complete control over your transactions on Optic HD.in

Manage/edit your personal data like address, phone numbers, email ids Change your password.

Sorry, as per company policy, a package can’t be opened before delivery is accepted.

But you can accept the package & get in touch with us later in case you have any concerns.

On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you.

You can also track its status by visiting My Orders.

Yes, we’ll make sure that the delivery is re-attempted the next working day if you can’t collect your order the first time.

The estimated delivery time in India is 8-10 Calendar/Working Days.

There are NO shipping charges for deliveries in India. Shipping is absolutely FREE.

In case COD (Cash On Delivery) is selected then there will Cash On Delivery charges .

Optic HD delivers orders to all pin codes via Shiprocket.

Pincodes that are not covered by Shiprocket are shipped via Speed Post / India Post.

Feel free to place your order and we'll make sure it gets delivered to you on time!

With Cash on Delivery (CoD), you can pay for your order in cash when it is actually being delivered.

You can also pay with your Credit or Debit card if the courier person is carrying a card machine.

In the case while making the payment, amount is debited and you get a cancellation email ,the amount is reversed back to your account within 72 hours .

In case the amount is not reversed please contact us with the payment details so that we can check from our end.

The details of the products or product specifications (for instance weight, color, size, etc.) quoted with the product displays are only approximate values. Also there may be Slight difference in the design and pattern as compared to the picture shown on the the website.

While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because of the nature of fabric dyes, weather at the time of dying and differences in display output due to lighting and digital photography and color settings and capabilities of monitors.

A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the outfit received. Optic HD.in firmly believes that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits or accessories ordered.

It is practically impossible for Optic HD.in’s Designers to replicate the same colors on an outfit as seen on your monitor. A variation in the shade selected by you is considered as a normal practice as these garments have a tendency to reflect different shades of a color under different light and weather, type of camera used for photography or type and settings on the computer monitor.

We wish to clarify and ascertain that every customer who orders any outfit from OpticHD.com is aware of this genuine problem. While ordering on internet, we suggest that customers should be extra careful of following -

1.Red, black and orange colors have a higher tendency to reflect a different shade than other colors. For example even if you yourself try to photograph from a digital camera or scan a red garment, in most of the cases it will show either as black or orange on the computer monitor and vice versa. Though imaging technology has advanced, still no full proof solution to this problem is available at the moment.

2.Many a time’s green and blue shades also overlap. Same is the case with off-white, white and cream colors.

3.Sea Green color sometimes looks Aqua blue and the other way around.

Beads and Sequences missing or Coming off We believe that customers who are ordering items with sequins and other beaded embroidery are aware of the fact that these shiny embellishments have a tendency to come off. Even with the best of handling and care this cannot be avoided altogether. Many a times during strict physical checking at the customs during transit, more than usual sequences and beads come off. Many a times it may happen that you open a box and find some pieces falling down on the floor. Or you wear the dress and in few hours you might lose some of them. Do not panic or over-react because if you look with a magnifying glass at any such lenses worn by others, you will most certainly find some pieces missing or almost at a state of falling down.

Your are deemed to have accepted the terms and conditions.Optic HD.in reserves the right to time modify the Terms & Conditions of Use of the site without any prior notification to you.

Please allow a Turn Around Time of 24-48 hours for email resolutions.